Returns & Exchanges

At Garnet, we want you to be completely satisfied with your fashion purchase. If your new pieces aren't a perfect fit, you can return or exchange them within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Log into our online portal with your order number and email address to select the items you wish to return or exchange.

  • 2.
    Prepare the Package

    Place the unworn items with original tags attached back into their original packaging and include the provided packing slip.

  • 3.
    Ship It Back

    Affix the prepaid shipping label to your package and drop it off at any authorized courier location or schedule a pickup.

  • 4.
    Receive Your Refund

    Once our team inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.